Legal
Privacy Policy
We value your privacy. Here's how Get Trip Go collects, uses, and protects your personal data.
Last updated: June 4, 2025
Get Trip Go Pvt. Ltd. ("we", "our", "us") is committed to protecting your personal information. This Privacy Policy explains what data we collect, how we use it, and your rights regarding your data when you use our platform at gettripgo.com.
📋 Information We Collect
Personal Information
When you register or make a booking, we collect your name, email address, mobile number, date of birth, passport details (for international travel), and payment information.
Usage Data
We automatically collect information about how you interact with our Platform — including IP address, browser type, pages visited, search queries, and time spent on pages.
Device Information
We collect device identifiers, operating system, and mobile network information to optimise your experience across devices.
⚙️ How We Use Your Information
Booking & Services
We use your personal information to process bookings, send confirmation emails and itineraries, and communicate about changes or updates to your travel.
Personalisation
We analyse your search history and preferences to show relevant deals, destination recommendations, and personalised offers.
Security & Fraud Prevention
We use your information to detect and prevent fraudulent transactions, protect the integrity of our platform, and comply with legal obligations.
Marketing Communications
With your consent, we may send you promotional emails or push notifications about deals and offers. You can opt out at any time via your account settings.
🤝 Sharing Your Information
Service Providers
We share necessary booking details with airlines, hotels, and other travel providers to fulfill your bookings. These providers are contractually obligated to protect your data.
Payment Processors
Payment details are securely transmitted to our PCI-DSS compliant payment partners. Get Trip Go does not store full card numbers.
Legal Compliance
We may disclose your information when required by law, regulation, or valid legal process such as a court order or government authority request.
🔐 Your Rights
Access & Correction
You can access, update, or correct your personal information at any time through your account profile or by contacting us.
Data Deletion
You may request deletion of your account and associated personal data. Please note that some data may be retained to comply with legal obligations or for fraud prevention.
Opt-Out
You can opt out of marketing communications at any time by clicking 'Unsubscribe' in our emails or updating your notification preferences in the app.
🛡️ Data Retention & Security
Retention
We retain your personal data for as long as your account is active or as needed to provide services, comply with legal obligations, and resolve disputes.
Security Measures
We use industry-standard encryption (TLS/SSL), secure data centres, and access controls to protect your information. However, no transmission over the internet is 100% secure.